Warranty

Warranty for Berlin Gardens outdoor furniture and structures ONLY!

W A R R A N T Y

POLYETHYLENE OUTDOOR FURNITURE
TWENTY (20) YEAR LIMITED WARRANTY (RESIDENTIAL)
FIVE (5) YEAR LIMITED WARRANTY (COMMERCIAL)


Berlin Gardens, LLC (“Berlin Gardens”) warrants to the original purchaser that its polyethylene
outdoor furniture products will be free of original defects in workmanship and materials for
a period of twenty (20) years of residential use or five (5) years of commercial use unless
otherwise noted in warranty. The warranty is effective starting on the date of purchase. At
its option, Berlin Gardens will repair or replace this product without charge for materials and
labor, providing our inspection indicates that an original defect exists. Should Berlin Gardens
choose to replace the product, and the product is no longer available at the time warranty
service is required, a substitution of similar performance and equal or greater value will be
made. Polyethylene is a synthetic product and may scratch or fade slightly when exposed
to sunlight or stain after prolonged contact with other substances. Some expansion and
contraction is to be expected due to extreme changes in humidity and temperature. The
foregoing shall not be considered defects in materials or workmanship and are not covered
under this warranty. Stainless steel fasteners are warranted not to fail structurally for the
applicable warranty period. Stainless steel may rust in certain extreme conditions (such as
coastal areas) if not maintained. This warranty does not cover rusting fasteners or structural
failure due to rusting fasteners, damage caused by unauthorized service or repair, alteration
of this product, abuse or misuse, normal wear and tear on materials, or any attempt to use
the product in a manner or for a purpose other than for which it is customarily intended.
This warranty also does not cover scratching or chipping of polyethylene, however, this
warranty shall not limit any warranties made by the manufacturer for such items which
may extend to you.


Fire Pits, Folding Chairs and Folding Accessories are warranted to be free of original defects
in workmanship and material for a period of ten (10) years of residential use or two (2) years
of commercial use.


Swivels are warranted not to fail structurally for five (5) years of residential use or two (2)
years of commercial use.


Cushions are warranted to be free of original defects in workmanship and material for a period
of one (1) year of residential use and are not warranted for commercial use. Compression of
cushions shall not be considered a defect in materials and workmanship and are not covered
under this warranty.


Berlin Gardens makes no warranties other than those which
are specifically described herein. Berlin Gardens makes no
implied warranty of merchantability or implied warranty of
fitness for a particular purpose. Some states do not allow
limitations of implied warranty so this limitation may not apply
to you. In that event, any such implied warranty is limited to
that required by law. Berlin Gardens shall not be liable for
incidental or consequential damages, including, but not limited
to, lost profits or other economic or commercial losses. The sole
remedy provided in this warranty is repair or replacement of this
product. Any cost of shipping and handling shall be paid by you.
Claims for original defects in workmanship or materials shall be
made in writing to Berlin Gardens no later than ten (10) days after
the expiration of the warranty period at the following address:


Berlin Gardens, LLC
P.O. Box 446
Berlin, Ohio 44610


Phone: (800) 593-3411
Email:customerservice@berlingardensllc.com


Your claim must explain the nature of the original defect and
include your name, address and telephone number. In the event
of a non-warranty repair, you will receive a written estimate
prior to any repair work being performed. This warranty gives
you specific legal rights and you may have other rights which
vary from state to state. As defined by federal law, this is a
limited warranty.

Structure Warranty

Berlin Gardens, LLC ("Berlin Gardens") warrants to the original purchaser that its pergola, pavilion, and gazebo structure products will be free of original defects in workmanship for a period of ten (10) years starting on the date of purchase. At its option, Berlin Gardens will repair or replace the product without charge for labor, providing our inspection indicates that the original defect in workmanship exists. Should Berlin Gardens choose to replace the product, and the product is no longer available at the time warranty service is required, a substitution of similar performance and equal or greater value will be made. Synthetic materials used in the product (such as polyethylene and vinyl) may scratch, chip or fade slightly when exposed to sunlight or stain after prolonged contact with other substances. This warranty does not cover damage caused by improper site or foundation preparation, unauthorized service or repair, surfaces within sixty (60) days of purchase, failure to properly level or re-level structures after natural and mold control), abuse, expansion and contraction due to changes in humidity and temperature, extreme weather conditions, normal weathering, wear and tear on materials such as cracks and fading of items from the structure (such as hammocks), or any attempt to use the product for other than its customary usage. The foregoing shall not be considered defects in workmanship and are not covered under this warranty. This warranty also does not cover materials or component parts, however, this warranty shall not limit any warranties made by the manufacturer for such items which may extend to you. Berlin Gardens makes no warranties other than those which are specifically described herein. Berlin Gardens makes no implied warranty of merchantability or implied warranty of fitness for a particular purpose. some stated do not allow limitations of implied warranty so this limitations may not apply to you. In that event, any such implied warranty is limited to that required by law. Ber Garden's shall not be liable for incidental or consequential damages, including, but not limited to, lost profits of other economic or commercial losses. The sole remedy provided in this warranty is repair or replacement of this product. Any cost of shipping and handling shall be paid by you. Claims for original defects in workmanship shall be made in writing to Berlin Gardens no later than ten (10) days after the expiration of the warranty period at the following address:

Berlin Gardens, LLC

PO Box 446

Berlin, OH 44610

Phone: 800-593-3411

Email: structureservice@berlingardensllc.com

Your claim must explain the nature of the original defect and include your name, address and telephone number. In the event of a non-warranty repair, you will receive a written estimate prior to any repair work being performed. This warranty gives you specific legal rights and you may have other rights which vary from state to state. As defined by federal law, this is a limited warranty.